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Common queries answered

Frequently asked Questions

As soon as your order is dispatched you’ll Receive a Copy of Dispatch Receipt  with Tracking Information. using that you can understand the status of order

Terms And Conditions After Getting The Product

  1. Claiming Transport Damage
  • Make a detailed unboxing video of the parcel to claim any damages during transport
  • Detailed unboxing video should be made and sent within 24hours of delivery
  • If the damage is approved you’ll need to send the damaged item back to us
  • After getting the receipt from your side we initiate the replacement process on the same day but dispatch may take upto 7 days
  1. Claiming Missing Items
  • Make a detailed unboxing video of the parcel to claim any damages during transport
  • Detailed unboxing video should be made and sent within 24hours of delivery
  • If the missing item is approved, the item will be sent to you within 7days, you’ll not need to pay for any delivery charges.

 

  1. Claiming Malfunctioning Units
  • Make Testing Video of the Malfunctioning Unit, Link for the testing video will be sent to you
  • If the damage is approved you’ll need to send the damaged item back to us
  • After getting the receipt from your side we initiate the replacement process on the same day but dispatch may take upto 7 days

 

This can be done only if the product hasn’t been dispatched already. just call us at 8308181926

As soon as your order is dispatched you’ll Receive a Copy of Dispatch Receipt  with Tracking Information. using that you can understand the status of order

info@krushistore.com

8308181026 8308181726

Most probably we do, but you can send us your postal code to calculate shipping cost and ETA

We try to pack all items in one package but sometimes that’s not a good idea, in those situations we make multiple packages.

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8308181026 8308181226 8308181726 8308181926

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General : info@krushistore.com | Quotes : helpkrushistore@gmail.com

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